Kayba Help Center
Self-service help available 24/7
General Questions
What is Kayba?
Kayba is an ambassador management platform that helps brands build long-term partnerships with creators and customers. Brands run ambassador programs, creators promote through their own boutiques, and sales, commissions, and payouts are tracked automatically in one place.
Who is Kayba for?
Kayba is built for brands that want a scalable, authentic ambassador channel, and for creators who want to monetize their taste and audience through long-term partnerships. It works especially well for community-led brands in beauty, fashion, lifestyle, and premium DTC.
Is Kayba a marketplace?
No. Kayba is not a marketplace where products are sold directly. All purchases happen on the brand’s own store. Kayba tracks attribution and commissions in the background.
Is Kayba free?
For creators: Yes, Kayba is free to join and use. For brands: Kayba offers multiple plans, including a free option and paid plans depending on your needs.
Is Kayba focused on influencers?
Not exclusively. Kayba is built for ambassadors, not just influencers. Many of the best-performing ambassadors are loyal customers, niche creators, or micro-influencers with strong trust and conversion.
Is Kayba for one-off campaigns?
No. Kayba is designed for ongoing, long-term ambassador programs, though brands can still run shorter activations or campaigns when it makes sense.
